Adults
Children under 6
Riders must request all stops at the time of reserving their trips.
Drivers operate on a no-gift acceptance policy. They cannot receive any tips or gifts.
Oak Ridge Transit, in partnership with ETHRA Transit, has announced a new mobile app with the ability to book and cancel rides in the app. See below for more information.
The app will assist riders as they navigate their commutes. Features of the application include:
If you would like to start using the mobile app, please call our call center at 865-482-2785 during normal business hours.
Assist riders in boarding and leaving the bus and providing door to door assistance.
Drivers are required to assist
riders with packages (please no more than 3 bags. If space is available, these items may be brought on board if the rider can load without assistance and remain in control of the items.)
Drivers are not allowed to sign for any
medications, administer medications, and sign riders paperwork.
Drivers cannot help riders in using the
restroom or getting dressed
Animals are not allowed on vehicle, except service animals as defined under ADA guidelines.
Riders under twelve (12) should follow TN State Law concerning Child Restraints.
Riders must wear a seatbelt while in transit.
Under no circumstance a driver is allowed to enter a rider's home.
Any rider that needs assistance in performing common tasks is allowed to have an escort or attendant to assist them during transportation free of charge.
No smoking is permitted on board. The definition of smoking includes cigarettes,
electronic cigarettes and marijuana. No chewing Tobacco is allowed while riding with Oak Ridge Transit.
No open alcoholic beverages or illegal substances may be brought on board any Oak Ridge Transit vehicle.
Foul language and disruptive behavior will not be tolerated. You will be asked to disembark or be denied boarding for inappropriate behavior. We will also not tolerate any abusive behavior towards one of our employees.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.