• Home
  • Service
  • Fares
  • Safety
  • History
  • Contact Us
  • ADA
  • TITLE VI
  • Business

Fares + Rider Info

Oak Ridge Transit bus parked outside building

Adults

  • FARE FREE-(Subject to change)

Children under 6

  • FARE FREE-(Subject to change)

Riders must request all stops at the time of reserving their trips.


Drivers operate on a no-gift acceptance policy. They cannot receive any tips or gifts.


Oak Ridge Transit, in partnership with ETHRA Transit, has announced a new mobile app with the ability to book and cancel rides in the app.  See below for more information.

Mobile App!

  The app will assist riders as they navigate their commutes. Features of the application include:

  • Book, confirm, and/or cancel trips.
  • Real-time rider updates, such as estimated arrival times and tracking, as they approach stops.
  • A user-friendly system map that allows riders to click and see maps of the area and routes.
  • Trip date reservations
  • Pick-up window
  • Pick up location
  • Drop-off location
  • Scheduled stops
  • Past trips, upcoming trips, and cancelled trips
  • Review and update their Account, and more!


If you would like to start using the mobile app, please call our call center at 865-482-2785 during normal business hours. 

Hand holding mobile phone with ETHRA app displayed.

Downloads

oakridge2025handbook (pdf)Download

Drivers

MEDICATIONS AND SIGNATURES

CARRY ON ITEMS

Assist riders in boarding and leaving the bus and providing door to door assistance.

CARRY ON ITEMS

MEDICATIONS AND SIGNATURES

CARRY ON ITEMS

Drivers are required to assist

riders with packages (please no more than 3 bags. If space is available, these items may be brought on board if the rider can load without assistance and remain in control of the items.)

MEDICATIONS AND SIGNATURES

MEDICATIONS AND SIGNATURES

MEDICATIONS AND SIGNATURES

Drivers are not allowed to sign for any

medications, administer medications, and sign riders paperwork.

RESTROOMS

RESTROOMS

MEDICATIONS AND SIGNATURES

Drivers cannot help riders in using the

restroom or getting dressed

ANIMALS

RESTROOMS

CHILDREN

Animals are not allowed on vehicle, except service animals as defined under ADA guidelines.

CHILDREN

RESTROOMS

CHILDREN

Riders under twelve (12) should follow TN State Law concerning Child Restraints.

SEATBELT

CLIENT’S HOME

CLIENT’S HOME

Riders must wear a seatbelt while in transit.

CLIENT’S HOME

CLIENT’S HOME

CLIENT’S HOME

Under no circumstance a driver is allowed to enter a rider's home.

ESCORTS

CLIENT’S HOME

SMOKING, TOBACCO

Any rider that needs assistance in performing common tasks is allowed to have an escort or attendant to assist them during transportation free of charge.

SMOKING, TOBACCO

FOUL LANGUAGE, DISRUPTIVE BEHAVIOR

SMOKING, TOBACCO

No smoking is permitted on board. The definition of smoking includes cigarettes,

electronic cigarettes and marijuana. No chewing Tobacco is allowed while riding with Oak Ridge Transit.

ALCOHOL OR ILLEGAL SUBSTANCES

FOUL LANGUAGE, DISRUPTIVE BEHAVIOR

FOUL LANGUAGE, DISRUPTIVE BEHAVIOR

No open alcoholic beverages or illegal substances may be brought on board any Oak Ridge Transit vehicle.

FOUL LANGUAGE, DISRUPTIVE BEHAVIOR

FOUL LANGUAGE, DISRUPTIVE BEHAVIOR

FOUL LANGUAGE, DISRUPTIVE BEHAVIOR

Foul language and disruptive behavior will not be tolerated. You will be asked to disembark or be denied boarding for inappropriate behavior. We will also not tolerate any abusive behavior towards one of our employees.

Downloads

oakridge2025handbook (pdf)Download
No Show Policy (pdf)Download

Oak Ridge Transit

9111 Cross Park Dr. Suite D-100, Knoxville, TN 37923

865-482-2785

NEW MOBILE APP

Learn more

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept